Healthcare Backoffice Services

Introduction to Healthcare Services

 

Simple Solutions is a leader among BPO service providers in India and has a sophisticated healthcare back office support offering. Our offering is used by insurance payers and a variety of healthcare institutions worldwide, to add value to their offerings and reduce time taken to process payments.

The team at Simple Solutions consists of over 150 consultants, developers and project managers each with years of experience handling healthcare processes and IT systems. This combination of consulting, IT expertise and longstanding experience in business process outsourcing makes our offerings and services a cut above the rest.

We understand the expectations of our clientele spread around the world and aim to excel when meeting these. To this end we provide customer service built on a state-of-the-art infrastructure backbone and have worldwide locations to address customer issues round the clock.

Based on our multi-faceted expertise and the technology used in our healthcare center of excellence, we are able to offer customized training to our employees and assign the best and brightest talent to healthcare projects. Additionally, our human talent is sourced from the finest available and is rigorously trained to meet international standards. Efficiently managed by our senior staff our organization is continuously upgraded, so that our clients get the very best service.

As we expand into additional business sectors our aim is to satisfy the business requirements of each client, understand their needs and provide the best quality in terms of processes, professionals and infrastructure. Simplicity in our organization results in the ultimate level of sophisticated service.

We combine our Consulting, IT and Business Process Management capabilities to offer Business Process Outsourcing solutions for healthcare.

The Simples Advantage

Global Delivery Model

Enables a seamless delivery of healthcare processes from a network of delivery centers around the world.

People Management Practices

Ensures the implementation of stringent sourcing, hiring world-class talent, continuous training and robust people engagement initiatives in a role-based organization.

Healthcare Training

Simples has a Healthcare Center of Excellence. It is a knowledge powerhouse of IT systems and business processes of healthcare companies that conduct customized training programs to healthcare engagement FTEs. In addition, the HCOE allocates relevant talent for healthcare engagements.